Terms and Conditions

Made to Order Tumblers / Ready to ship Tumblers Terms and Conditions

By placing an order for a ready to ship tumbler, you agree to the terms and conditions as follows. 

         All ready to ship orders must be paid for before the item ships. You here by understand that the items that you are ordering are hand made and can not be changed in any way. Ready to ship tumblers will be reach to ship in 3-5 days once the order is placed. Once the order is started, we do not allow any cancelations or returns on the item once shipped. We do not permit refunds to be given on ready to ship orders. If you receive a ready to ship order that is incorrect to what you ordered you may contact us and we will make the appropriate changes to fix the order and will be happy to exchange the order. Tumblers will not be replaced if purchaser drops, breaks, or damages the tumbler in any way. Tumblers can not be soaked for LONG periods of time. Tumblers are not dishwasher safe. Tumblers are stainless steel and can not be put in the oven or microwave. Tumblers are hand wash only. 

By ordering a custom tumbler, you agree to the terms and conditions as follows.

          All custom orders must be paid for in advanced. You hereby understand that the items that you are ordering are hand made, made to order items that are created specifically for you. These items take time to create, and are typically completed between 2-4 weeks after your order is placed. Once your order is started we do not allow alterations to imagery, color, or style, nor do we permit refunds to be given on custom orders once started. If you receive a custom order that is made incorrectly you may contact us and we will make the appropriate changes to fix the order and will be happy to exchange the order. Tumblers will not be replaced if purchaser drops, breaks, or damages the tumbler in any way. Tumblers can not be soaked for LONG periods of time. Tumblers are not dishwasher safe. Tumblers are stainless steel and can not be put in the oven or microwave. Tumblers are hand wash only.